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FAQ

FREQUENTLY ASKED QUESTIONS

WHAT SHOULD WE EXPECT ON THE RAIL BIKE TOURS?

Expect a relaxed, guided rail bike tour along a scenic stretch of railroad. The ride is 3 miles round trip and moves at a leisurely pace, making it enjoyable rather than strenuous. Our team will check you in, review safety rules, and show you how the rail bike works before departure. The experience is outdoors, so dress for the weather and wear comfortable shoes. Rail bike tours are suitable for children ages 8 and older, making this a fun activity for families, couples, and groups.

DO WE NEED RESERVATIONS?

Yes. Reservations are required as rail bike tours run on scheduled departure times and space is limited. We suggest booking as early as possible to guarantee your preferred date and time.

DO YOU OFFER REFUNDS?

You may cancel your ride anytime up to 72 hours in advance by emailing us at info@heritagerailbikes.com. We operate rain or shine, but will cancel in the event of thunder and lightening or other unsafe weather conditions. If we cancel, you will be entitled to a full refund to your original payment method.